> For the complete documentation index, see [llms.txt](https://alphadocs.dualite.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://alphadocs.dualite.dev/help-and-support/help-and-support.md).

# Help and Support

Explore free and paid support options, including priority assistance.

Dualite is dedicated to providing an outstanding customer experience. We offer technical support for paid projects hosted on the Dualite platform, following the scope, hours, contacts, and channels specified below.

### Plans

Free Plan: Slack community and documentation

Pro Plan: Prioritised support through email.

Launch Plan: 1-on-1 support.

### Slack Channel

If you're a Pro member, you can join the following Slack channel for any specific issue [here](https://join.slack.com/t/dualiteclosedalpha/shared_invite/zt-2x9jbf6wi-uLQrwRIShawDqgOmQfJPJQ)

### Email

Contact us at <info@dualite.dev> for any further queries